FAQs

Frequently Asked Questions


What is Metteya?
Metteya is a luxury brand creating hand-embroidered potli bags and ethnic wear for both men and women, rooted in Indian craftsmanship.
Are all products handmade?
Yes. Every Metteya piece is handcrafted by skilled artisans. Minor variations are natural and reflect the beauty of handmade work.
How long does shipping take?
Orders are dispatched within 2 working days. Delivery usually takes 3–6 working days after dispatch.
Do you ship across India?
Yes, we ship across India. For international shipping, please contact info@metteya.in.
What is your return policy?
As our products are handcrafted and sometimes made to order, we only accept returns for damaged or defective items reported within 48 hours of delivery.
How should I care for my products?
We recommend dry cleaning only. Store items in a dust bag and avoid moisture, perfume, and sharp objects.
How can I contact Metteya?
You can reach us at info@metteya.in and our team will be happy to assist you.